Please Read Carefully: This Privacy Policy explains how Pinas77 PH collects, processes, stores, and protects your personal data. By registering an account or using our platform, you acknowledge that you have read and understood this policy.
1. Introduction
Pinas77 PH ("we," "our," or "the Platform") is committed to protecting the privacy and personal data of every member who uses our online betting services. We understand that when you share your information with us — your name, contact details, payment data — you are placing your trust in us. We take that responsibility seriously.
This Privacy Policy applies to all users of the Pinas77 PH website and platform, including registered members, visitors, and anyone who contacts our support team. It covers all personal data we collect, whether through account registration, transactions, customer service interactions, or your general use of the site.
Pinas77 PH operates in compliance with the Philippine Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the directives of the National Privacy Commission (NPC). We are committed to ensuring your information is handled lawfully, fairly, and transparently at all times.
2. Personal Data We Collect
Depending on how you use Pinas77 PH, we may collect the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Account registration, age/identity verification |
| Contact Data | Email address, mobile number, home address | Account communications, support, notifications |
| Financial Data | GCash/Maya number, bank account details, card information | Deposit processing, withdrawal payments, AML checks |
| Transaction Data | Deposit history, withdrawal history, betting records | Account management, dispute resolution, reporting |
| Technical Data | IP address, device type, browser type, session logs | Security, fraud prevention, platform improvement |
| Usage Data | Pages visited, features used, time on site | Platform optimisation, personalisation |
| Marketing Data | Communication preferences, promo participation records | Sending relevant offers (with your consent) |
We do not collect sensitive personal information such as biometric data, health records, or racial/ethnic origin unless required by law or expressly consented to by you.
3. How We Collect Your Data
Pinas77 PH collects personal data through several channels:
- Direct interactions: When you register an account, make a deposit, place a bet, contact support, or participate in a promotion, you directly provide us with personal data.
- Automated technologies: When you browse our platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies.
- Third parties: We may receive data from payment processors (such as GCash, Maya, or bank partners), identity verification services, and fraud prevention providers, to the extent necessary for operating our services.
- Publicly available sources: In limited circumstances, we may collect data from publicly accessible sources (for example, social media profiles linked to our referral programme) when you have chosen to make that information public.
4. How We Use Your Personal Data
Pinas77 PH uses your personal data for the following purposes:
- To create and manage your account on the platform.
- To process your deposits, withdrawals, and betting transactions accurately and securely.
- To verify your identity and age in compliance with Philippine gaming regulations.
- To detect, investigate, and prevent fraud, money laundering, and other illegal activities on the platform.
- To send you service-related communications, including account updates, transaction confirmations, and security alerts.
- To send you promotional offers and marketing communications, where you have given your consent to receive them.
- To personalise your experience on Pinas77 PH, including showing you relevant betting markets and promotions.
- To improve and optimise our platform based on how members use it.
- To comply with our legal and regulatory obligations, including those related to anti-money laundering (AMLA), responsible gaming, and data privacy.
We do not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent.
5. Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, Pinas77 PH processes your personal data on the following legal bases:
- Contractual necessity: Processing required to fulfil our obligations to you as a registered member — for example, processing your deposits and withdrawals.
- Legal obligation: Processing required to comply with Philippine laws, including AMLA, gaming regulations, and tax reporting obligations.
- Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention and platform security, where those interests do not override your rights.
- Consent: Processing for purposes such as marketing communications and optional personalisation features, where you have given your express consent. You may withdraw consent at any time.
6. Sharing Your Personal Data
Pinas77 PH does not sell your personal data. We share your information only in the following circumstances and only to the extent necessary:
- Payment processors: GCash, Maya, GrabPay, BDO, BPI, UnionBank, and card processors need access to transaction data to process your deposits and withdrawals.
- Identity verification providers: Third-party KYC (Know Your Customer) services we use to verify your identity and age in compliance with regulatory requirements.
- Fraud prevention and security services: Specialised providers that help us detect and prevent fraudulent activity on the platform.
- Regulatory and law enforcement authorities: When required by law, court order, or official regulatory request — for example, from the National Privacy Commission or anti-money laundering bodies.
- Group companies: Affiliated entities within the Pinas77 PH group, where necessary for operational or compliance purposes, under strict data sharing agreements.
All third parties who receive your data are bound by confidentiality obligations and are only permitted to use your data for the specific purposes for which it was shared.
7. Data Retention
Pinas77 PH retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and reporting obligations. Specific retention periods include:
- Account data: Retained for the duration of your membership and for a minimum of five (5) years after account closure, as required by AMLA and gaming regulations.
- Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
- Marketing data: Retained until you withdraw your consent or opt out of marketing communications.
- Technical and usage data: Generally retained for 12 to 24 months for security and analytical purposes.
When your data is no longer needed and there is no legal basis for retaining it, we will securely delete or anonymise it in accordance with our internal data destruction procedures.
8. Data Security Measures
Protecting your personal data is one of our highest priorities at Pinas77 PH. We have implemented a comprehensive set of technical and organisational security measures, including:
- SSL/TLS encryption for all data transmitted between your device and our servers.
- Secure, encrypted storage of sensitive data including financial information and account credentials.
- Multi-factor authentication (MFA) options for account login.
- Regular security audits, vulnerability assessments, and penetration testing.
- Strict access controls limiting employee access to personal data on a need-to-know basis.
- A dedicated security operations team monitoring the platform around the clock.
While we take every reasonable precaution, no digital platform can guarantee absolute security. We strongly encourage you to use a strong, unique password for your Pinas77 PH account and to enable any additional security features available to you.
9. Cookies & Tracking Technologies
Pinas77 PH uses cookies and similar tracking technologies to improve your experience on our platform. Here is a summary of the types of cookies we use:
- Essential cookies: These are necessary for the platform to function properly. They enable core features like account login, session management, and security. These cookies cannot be disabled.
- Performance cookies: These collect anonymous data about how visitors use the platform — for example, which pages are visited most often — to help us improve the site.
- Functional cookies: These remember your preferences (such as language settings or last visited page) to provide a more personalised experience.
- Marketing cookies: These track your activity to deliver relevant promotional content. They are only activated with your consent.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Pinas77 PH platform.
10. Your Privacy Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by Pinas77 PH:
Right to Access
Request a copy of the personal data we hold about you and information on how it is being used.
Right to Rectification
Request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data where there is no longer a legal basis for us to retain it.
Right to Object
Object to the processing of your personal data for direct marketing or other non-essential purposes.
Right to Data Portability
Request a copy of your data in a structured, machine-readable format to transfer to another service.
Right to Lodge a Complaint
File a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
To exercise any of these rights, please contact our Data Protection Officer at support@pinas77ph.best. We will respond to your request within 15 business days, in accordance with our obligations under the Data Privacy Act.
11. Minors
Pinas77 PH is strictly an adults-only platform. You must be at least 21 years of age to register and use our services, in accordance with Philippine gaming laws. We do not knowingly collect personal data from individuals under 21 years of age.
If you believe that a minor has registered on our platform or submitted personal information to us, please notify us immediately at support@pinas77ph.best. We will promptly investigate and take appropriate action, including closing the account and deleting the associated personal data.
12. Third-Party Links
The Pinas77 PH website may contain links to affiliated payment partners and regulatory bodies. While we only link to reputable organisations, please note that Pinas77 PH is not responsible for the privacy practices or content of any third-party websites.
We strongly recommend that you read the privacy policies of any third-party websites you visit, particularly those where you share personal or financial information.
13. Changes to This Privacy Policy
Pinas77 PH reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable laws. When we make material changes, we will notify registered members via email and display a notice on the platform at least seven (7) days before the changes take effect.
We encourage you to review this Privacy Policy periodically. The date of the most recent update is displayed at the top of this page. Your continued use of Pinas77 PH after any changes to this policy constitutes your acceptance of the updated terms.
14. Contact Our Data Protection Officer
If you have any questions, concerns, or requests related to your personal data and privacy rights, please reach out to our Data Protection Officer (DPO):
- Email: support@pinas77ph.best
- Response time: Within 15 business days of receiving your request
- Support hours: 24/7 — available any time, kahit hatinggabi
If you are not satisfied with our response or believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.